FAQ

1. We are a manufacturing enterprise specializing in the R&D and manufacturing of filters, with factories located in both China and Indonesia.
2. Proven OEM experience, having partnered with well-known brands.
3. Customer satisfaction and expectations are our company's unwavering pursuit. Advanced technology, scientific management, and high-quality services guarantee the continuous improvement of our product quality.

Generally speaking, we can ship out the goods in about 25 days. If the products require customization or the order quantity is large, it will take approximately 30 days.

1. We Will Respond to Your Inquiries Within 24 Working Hours: Major international holidays are excluded, and our responses will include key information such as product quotes and lead times to facilitate your decision-making.
2. After Your Order Is Shipped, We Will Track the Shipment Every Two Days Until You Receive the Products: Once you get the goods, please test them and provide feedback; if issues occur (e.g., transit damage, mismatched specifications), contact us directly, and we will offer targeted solutions (e.g., free replacement, remote technical support) within 1 working day.
3. We Can Provide Samples of Standard Parts: These samples are mainly used for pre-production quality verification and equipment compatibility testing, helping you confirm product performance and installation suitability in advance.

Customer satisfaction is the core driving force behind our endeavor. Currently, our products have reached over 20 countries worldwide and have become a trusted choice for numerous customers. The positive feedback we receive encompasses not only product quality, but also our services and support. We are not just suppliers—we are reliable partners for our customers in the global market.

We have always been focused on the demand for new products in the filter market, updating and iterating on our technologies and products to meet the needs of more industries.